Attendance

Parent Attendance Information

When is evidence required for authorising absence?

This guide explains clearly for parents and carers when school may ask for evidence to support an authorised absence request. It follows national Department for Education (DfE) guidance and reflects how school makes decisions fairly and consistently.

1. Illness

Most short, occasional illnesses do not require evidence.

What parents need to provide:

• A simple explanation (phone call, email, Arbor message, or written note).

When evidence WILL be requested:

• If illness becomes frequent.
• If absences form a pattern (e.g., regular Mondays/Fridays).
• If attendance is below expected levels (96% or below).

Examples of acceptable evidence:

• GP appointment card.
• Prescription or medication label.
• Hospital letter.
• Screenshot of NHS app appointment.

Please note: School requests evidence to understand barriers to attendance, not to challenge honesty.

2. Medical or Dental Appointments

Evidence is required.

What parents need to provide:

• Appointment confirmation (text, email, letter, screenshot).

Additional notes:

• School encourages appointments outside school hours where possible.
• If the appointment is during the school day, please provide the expected arrival/return time.

3. Religious Observance

Evidence is not usually required, but advance notice is essential.

What parents need to provide:

• A message informing the school of the religious festival or observance.

Important:

• The day must be part of the recognised calendar for that faith.

4. Exceptional Circumstances

School may authorise absence in genuinely exceptional situations.

What parents need to provide:

• A written request in advance.
• Any relevant supporting evidence.

Examples of acceptable evidence:

• Bereavement information (e.g., funeral details).
• Court letter.
• Immigration/visa appointment letter.
• Social worker or professional letter.

Not authorised:

• Holidays.
• Travel due to cost.
• Family celebrations or events.

5. Interviews, Exams, or Performances

Evidence is required.

What parents need to provide:

• Invitation or appointment confirmation.

6. When Absence Cannot Be Authorised

Absence will be unauthorised if:

• No reason is provided.
• The reason does not meet authorised categories.
• Evidence requested is not provided.
• The absence relates to a holiday or non-exceptional event.

Key Principle

Parents provide the explanation; the school decides whether the absence can be authorised, following DfE guidance and local authority policy.

If you need help understanding what evidence is required, please contact the school office on 01902 558778.

Attendance – Why is it important?

Key Information